Customer Care & Billing

You will find videos and documents related to Customer Care & Billing (CC&B).

How To Add An FAQ
Testing FAQ functionality
Fri, 3 Nov, 2017 at 9:51 AM
CC&B Version 2.5 Look and Feel
In this video, you will learn the features available in Customer Care & Billing version 2.5. 
Wed, 6 Dec, 2017 at 10:00 AM
How to reset a password
To reset your password, the following steps are needed:  1) Click on "Reset Password" from the Log In page 2) Open email and following the...
Wed, 6 Dec, 2017 at 10:18 AM
Where can I pay my water bill?
Customers can come into our office in Upper Tumon or Gloria B. Nelson Public Service Building 688 Route 15 Fadian, Mangilao to make payment. You can also pa...
Wed, 6 Dec, 2017 at 10:24 AM
Where is my account number?
 It is located in the upper left-hand corner of your billing statement. If you have not received your first statement, please use the Live Chat or call 1-844...
Wed, 6 Dec, 2017 at 10:28 AM